About Us
Who We Are?
Essential Communication Services (ECS) develops and delivers innovative connectivity solutions to meet the modern demands of safety, communication, and business continuity. Our E-Connect product line is designed to provide reliable emergency communication and seamless connectivity where it matters most.
The Problem We Solve
Unreliable communication systems can pose serious safety risks and disrupt business operations. Building owners, property managers, mobile professionals, and businesses face challenges with outdated phone lines, spotty cellular signals, and compliance with evolving safety regulations.
Our Solutions
E-Connect Voice
A robust cellular-based emergency phone solution designed for elevators, swimming pools, and other areas requiring emergency communication. E-Connect Voice supports audio-only emergency calls, replacing outdated POTS lines with modern, reliable cellular connectivity. Ideal for meeting 2024 elevator code requirements for emergency phone functionality.
E-Connect Vision
An advanced emergency communication solution that adds video capability to the E-Connect Voice system. E-Connect Vision includes a 9-inch touchscreen interface, allowing video calls and monitoring for enhanced safety and compliance. Suitable for any application where both voice and visual confirmation are required, including elevators and public spaces.
E-Connect Mobile Pro
Provides high-speed, reliable internet connectivity for mobile professionals and executives in remote areas. Combines signals from multiple carriers to deliver stable Wi-Fi and internet access on the go.
E-Connect Mobile Pay
A mobile POS solution that ensures seamless credit card processing for vendors and service professionals, even when cellular signals are weak or inconsistent.
E-Connect Business Backup
A backup connectivity solution that maintains transaction processing during primary internet outages, ensuring continuous business operations.
E-Connect Rural
Combines multiple carrier signals to provide reliable Wi-Fi in rural areas where traditional connectivity is lacking, supporting businesses and residential needs.
Why Choose E-Connect?
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Safety and Compliance
Meet the latest safety regulations for emergency phones, including video monitoring requirements.
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Cost Efficiency
Lower maintenance and operational costs compared to traditional POTS lines.
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Reliable Connectivity
Robust solutions for emergency communication and professional mobile connectivity.
Versatile Deployment
Suitable for elevators, swimming pools, public spaces, mobile professionals, rural businesses, and more.
Our Commitment
​At ECS, we strive to provide safe, secure, reliable connectivity. Our E-Connect solutions are built with these features at their core, ensuring that whether it's emergency communication or professional data connectivity, you can always count on ECS to keep you connected when it matters most.
Our Story
The idea behind Essential Communication Services wasn’t something thought up in a boardroom or at an investment meeting. Instead, our story began as a natural and human response to a terrible crisis. We were operating as a local managed service provider (MSP) when Hurricane Michael hit in 2018.
We immediately jumped into action on the ground to provide all the assistance and support possible. Quickly, it became apparent that there was no shortage of provisions for food, water, and even power. However, we noticed that nearly no businesses had the data resources they needed to continue running.
Our team immediately and requested some data to continue filling prescriptions for people who desperately needed their medications. Within a few hours, he was up and running again with a full business-grade hotspot. The community was able to receive prescriptions without any issues despite the major hurricane.
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This event shifted our perspective in a profound way by highlighting the vital importance of data and the lack of options small businesses face when dealing with a disastrous and unavoidable event. We realized that data was the true driving force behind the key operations within a company NOT power.
Our pharmacy client wasn’t just able to carry on with its normal operations, it had the data infrastructure to serve as a relief center for those affected by the storm. They provided water and essential supplies to anyone who needed them. This was the day that Essential Communication Services was born.
Now, we’re a full-fledged and highly sought-after data provision specialist helping countless small businesses stay up and running no matter what kind of obstacles they encounter. We continue to be proud members of our local community, and will always do everything in our power to support the small businesses that offer so much to the people who live here.
